PASSWORD RECOVERY

If you have problems with your password, you can recover it by selecting the option "I forgot my password" and following the instructions below. 

1. Write the email associated with your platform account and click on the "Request" button; you will receive an email with the link to assign the new password.
2. Access the link to enter a new password, considering the new password should be at least 8 characters long and include a number, capital letter, and special characters. 

Some organizations request the password to be different from the last one. 

 Important: If you do not receive the password recovery email, please check your junk, SPAM, or notification folders. 

If you do not receive the recovery email, contact CLAP support at clap@hemisferiod.co.